THE IN-HOUSE DIFFERENCE
We are the only major mobile PC vendor to do everything in-house. This means we take full responsibility for the thinking behind our products and the directions we pursue in research and development. It gives us complete control over how we design and build our devices. It lets us listen to customer feedback and act on it. It allows us to do what we believe is right: focusing on quality, and delivering security, durability and reliability.
RELIABILITY.
THE SINGLE MOST IMPORTANT FEATURE A NOTEBOOK CAN POSSESS.
Because we design, engineer and build in-house, we’re able to focus on reliability at every stage in the process. This attention to detail covers everything from the use of advanced simulation tools and high quality components through to intensive testing and extensive quality control processes.
DURABILITY.
ACCIDENTS WILL HAPPEN SO WE ANTICIPATE THEM.
Business users travel frequently, use their devices all day, and depend on them for productivity. The risk of accidents is high, and the impact of device downtime can be severe. To reduce the risk of damage, we design, test and equip our devices to handle the impact of everyday accidents.
SECURITY.
THE WAY WE BUILD OUR NOTEBOOKS MAKES THEM HARDER TO ATTACK.
Because we keep everything in house, we also write our own BIOS (the software that controls the start-up and running of all the components and systems in a notebook). This provides a level of protection from attack that is not possible with the 3rd party BIOS used by other vendors.
TO MAKE OUR LAPTOPS MORE RELIABLE, WE PUSH THEM TO BREAKING POINT.
Reliability is the single most important feature a notebook can have. So we use three different methodologies to test our laptops, pushing them to the limit so we can identify weaknesses and eliminate them.
3 YEARS IN A FEW DAYS: THE HIGHLY ACCELERATED LIFETIME TEST.
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Conducted by an independent third-party, HALT tests are designed to identify weak points in design, connectors, components and assembly by simulating 3 years of intense use.
Techniques include:
- cycling repeatedly between high and low temperatures.
- subjecting the design to long periods of random vibrations and shocks.
Data from the tests is fed back into the design process, a virtuous cycle leading to steady improvements in quality in design and manufacturing.
FROM HEAT, HUMIDITY & DUST TO DROPS FROM 26 ANGLES: MIL‑STD810G
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MIL-STD810G was defined by the US Department of Defense to give manufacturers a set of standards to reach in designing devices for their use. Naturally, the tests are tough, and cover a variety of extreme conditions.
- PROLONGED HEAT
- HUMIDITY
- RAPID TEMPERATURE CHANGE
- VIBRATION
- SHOCK
Unlike some manufacturers, we don’t just design to these standards, we physically test and improve our devices until they meet them*.
* No guarantee of damage or failure.
EVERYDAY USAGE TESTS:
HOW MUCH CAN A LAPTOP TAKE?
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We’ve developed a suite of tests that simulate what might happen in everyday use over a period of years - including accidents.
Tests include:
- Pressure tests: pressure points / structural integrity / palm rest
- Use tests: hinge longevity / key durability / port durability
- Accident tests: spill resistance /steel ball drop.
